In order to expedite the process of communication and prompt assistance to all of your online queries/complaints, NADRA Pak Identity has launched a quick chat option, which is way quicker than the conventional approach of launching a complaint via ticket system.
Please click “Chat here”, and you will be connected to one of our NADRA representative for guidance and resolution of your query.
Now you can check status of your application from your application inbox. Please follow below link to login to PAK ID and check application status. Or If you desire to provide feedback/comments. Please click on the link given below and give feedback.
In order to streamline support requests and better serve you, NADRA utilizes a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.A valid email address is required to submit a ticket.
Before launching a complaint , please ensure that you have the following :
- Your application Tracking id
- Your Citizen Number
- Your Contact number
Once a complaint is launched , you can track it’s status from NADRA website. To track your complaint, click here and then select “Check Ticket Status”
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NADRA State Bank of Pakistan Building, Shahrah-i-Jamhuriat, G-5/2, Islamabad, 44000, Pakistan |
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7000 (for subscribers of Mobilink,Ufone,Telenor and Zong) +92 51 111 786 100 (for fixed lines and overseas applicants) https://www.nadra.gov.pk |