Contact Us 

NOTE: We try to respond to your queries as soon as possible but it may take up to 3 working days before we could answer your queries.


In order to streamline support requests and better serve you, NADRA utilizes a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.A valid email address is required to submit a ticket.

Before launching a complaint , please ensure that you have the following :

  • Your application Tracking id
  • Your Citizen Number
  • Your Contact number

Once a complaint is launched , you can track it’s status from NADRA website. To track your complaint, click here and then select “Check Ticket Status”

Head Office

NADRA Headquarters, G-5/2
Islamabad, Pakistan

Helpline:    +92 (51) 111 786 100