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Availability of Fingerprints for Services in Pakistan
If you intend to use any service(SIM issuance, opening bank account, vehicle registration etc) in Pakistan that requires fingerprint verification, your fingerprints must be on file with NADRA. To determine whether your fingerprints can be used for these services, please use the form.
Availability of Processing Facility
Available at selected Pakistan Post Offices
For applicants residing in rural areas of Pakistan, online processing facility is also available at selected Post OfficesAvailable at 8 x International Airports of Pakistan
Online Processing facility is also available at 8 x International Airports of Pakistan at the departure loungeGeneral Guidelines to Apply Online
- Register an account (
Account Creation Guidelines)
- Choose relevant category and start your application
- Fill in application form online
- Pay fee through Debit / Credit card (
Payment Guidelines)
- Upload a scanned photograph (
Photograph Guidelines) or upload photograph through Pak-ID Mobile Application
- Scan and upload fingerprint by downloading (
Fingerprint Guidelines) or Capture fingerprint through Pak-ID Mobile Application.
- Upload scanned documents (
Document Guidelines) or upload document through Pak-ID Mobile Application.
- Submit the application.
- It is advised that for attachment of all supporting documents(i.e. passport, ID cards etc).
Online Complaint Management System
In order to facilitate online applicants applying through id.nadra.gov.pk , NADRA is introducing Online Complaint Management System, expanding it’s customer’s reach through Audio and Video calls via Skype.

- Audio/Video call duration is maximum 3 Mins for each.
- Complaints regarding online processing will be answered only.

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